System för sentimentanalys

Advanced NLP solutions that automatically detect, quantify, and track emotional tone and opinions expressed in text across customer reviews, social media, surveys, support tickets, and other communications. We implement sophisticated models that identify not just positive, negative, or neutral sentiment but also specific emotions, urgency levels, and subtle contextual nuances. Our systems handle sarcasm, domain-specific language, and multi-lingual content. Real-time dashboards aggregate sentiment trends across products, topics, time periods, and customer segments. Automated alerts notify teams of sentiment shifts requiring attention. This provides invaluable voice-of-customer insights, enables rapid issue response, and helps organizations understand perception and satisfaction at scale.