Soluzioni Vocali e Speech AI
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Cosa Costruiamo
Sistemi Speech-to-Text
High-accuracy automatic speech recognition systems that convert spoken language into written text for various applications including transcription, voice commands, and accessibility. We implement state-of-the-art models optimized for your acoustic environment, speaker characteristics, and vocabulary. Our solutions handle multiple speakers, accents, technical terminology, and challenging audio conditions. Features include real-time transcription, speaker diarization, punctuation and formatting, and confidence scoring. Applications span meeting transcription, call center quality monitoring, medical dictation, legal proceedings, media production, and accessibility services. The systems continuously improve through acoustic and language model adaptation. This enables efficient documentation, searchable voice content, voice-driven workflows, and accessibility compliance while reducing manual transcription costs.
Soluzioni Text-to-Speech
Natural-sounding voice synthesis systems that convert written text into spoken audio with customizable voices, emotions, and speaking styles. We implement neural TTS models producing human-like speech quality with proper pronunciation, intonation, and rhythm. Our solutions support multiple languages, accents, and custom voices matching your brand or application needs. Features include emotion and emphasis control, speaking rate adjustment, and SSML support for fine-grained control. Applications include virtual assistants, accessibility tools, e-learning content, audiobook production, announcements, and IVR systems. We can clone specific voices or create entirely new voice personas. This enables scalable audio content production, consistent voice experiences, multilingual content, and accessibility for visually impaired users.
Interfacce Comandi Vocali
Hands-free control systems enabling users to operate applications, devices, and systems through natural voice commands. We design intuitive voice interaction patterns, implement robust command recognition, and create conversational dialog flows. Our solutions understand intent despite variations in phrasing, handle multi-step commands, and provide appropriate voice feedback. Features include command customization, contextual understanding, error recovery, and accessibility optimizations. Applications span smart home control, automotive interfaces, industrial equipment operation, healthcare documentation, and accessibility solutions. The systems work effectively in various noise environments and support multiple users. This enables safer operation in hands-busy situations, improved accessibility, faster interactions than manual input, and more natural human-computer interaction.
Automazione Call Center
Comprehensive voice AI solutions that automate customer service calls, reducing operational costs while improving customer experience. Our systems handle inbound calls with natural conversational abilities, understanding customer needs, navigating through support processes, and resolving issues autonomously. Features include caller authentication, sentiment detection, intelligent routing, and seamless transfer to human agents when needed. We implement comprehensive dialog management handling diverse conversation flows, interruptions, and edge cases. The solutions integrate with CRM, knowledge bases, and business systems for contextual assistance. Applications include appointment scheduling, order status inquiries, account management, technical support, and payment processing. This provides 24/7 availability, eliminates wait times, ensures consistent service quality, and allows human agents to focus on complex interactions.
Biometria Vocale e Autenticazione
Secure authentication systems using unique voice characteristics to verify user identity for access control, fraud prevention, and secure transactions. Our solutions create voiceprints from brief speech samples, then verify identity during subsequent interactions with high accuracy while defending against spoofing attempts. We implement both text-dependent and text-independent verification approaches depending on security requirements. Features include liveness detection, continuous authentication, and risk-based authentication combining voice with other factors. Applications span phone banking, call center security, device access control, and high-security facility access. The systems provide enhanced security, improved user experience compared to knowledge-based authentication, reduced fraud losses, and regulatory compliance for sectors requiring strong authentication.
Strumenti Trascrizione Riunioni
Intelligent transcription and meeting intelligence platforms that automatically capture, transcribe, and analyze meetings to create searchable records, action items, and insights. Our solutions perform real-time transcription with speaker identification, generate formatted minutes, extract key decisions and action items, and identify important topics. Features include live captions, translation, highlight reels, sentiment analysis, and integration with collaboration platforms. The systems recognize domain terminology, handle overlapping speech, and distinguish between discussion and decisions. Applications span business meetings, remote collaboration, training sessions, and legal proceedings. This ensures no information is lost, enables participants to focus on discussion rather than note-taking, creates accountability for action items, and makes meeting content searchable and actionable.